Delivery Information

We have simplified our standard UK delivery methods, we have brought in a standard free delivery service across all of our product range with additional next day services available at an extra cost.*

*With the current Covid-19 issues we have been adding products to our website which are only available for our local customers on a local collection or local delivery basis from our warehouse in Tain. Unfortunately these are not available on the Free Delivery service, if you have any questions please feel free to contact us.

UK Deliveries

Royal Mail 24™ Free Delivery - This is Royal Mails new delivery service, Royal Mail aim to deliver using this method within 1-2 days. Please be aware this is not a guaranteed timescale and if you are urgently looking for an item we do recommend the Royal mail Next day delivery option.

Royal Mail Cut off for same day despatch 2.00pm Monday - Friday.

Royal Mail Next Day Delivery - This service is covered using Royal Mails Special Delivery™ Next Day service, This service offers a next day delivery to 99% of the UK before 4pm, full online tracking and proof of delivery available. This service can be used for orders placed before 2:00pm Monday to Friday (Orders placed on Friday will be delivered Monday, Please use the Saturday option if a Saturday delivery is required).*

*Please be aware this is a fully tracked service and will require a signature on delivery, Royal Mail will not leave this parcel without a signature.

Royal Mail Saturday Delivery - This service uses the same Royal Mail Special Delivery™ Next Day service but with the additional option of a Saturday delivery. Friday Cut off 2.00pm.

Parcel Force 48 Free Delivery - This service uses Parcel Force 48 Hour (2 Day) Service, we use this method for delivering large/heavy items, This service offers a fully tracked delivery service orders placed before 1pm Monday - Friday will be despatched same day. Deliveries are made two days from collection.

Parcel Force 24 Delivery Service  This service uses Parcel Force 24 Hour (1 day) Service, This service offers a fully tracked delivery service for orders placed before 1pm Monday - Friday, these are dispatched same day. 

Direct Deliveries - For some products or on some occasions your order may be delivered directly from the Manufacturer or supplier. Products using this method usually will have information provided on the product description. All orders being delivered directly from the Manufacturer or supplier will require a signature on delivery. If you have questions with regards to this method you can call us on 01862 808040.

International Deliveries

Royal Mail International Signed For™ This service is used for deliveries throught Europe and offers a reliable signed for delivery service, tracking within the UK and a signature on delivery. Deliveries using this service are usually delivered within 3-5 working days but this timescale can change dependant on the country being delivered to. Orders placed before 2.00pm Monday - Friday will be despatched same day.

Royal Mail Airsure®  This Service is used for deliveries worldwide including America, Australia, Brazil, Canada and New Zealand. This service offers an end to end tracking service with priority handling in the UK and abroad. Airsure is not a courier service so cant provide a guaranteed or certain delivery time, deliveries to the countries above are usually within 6 working days.

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