How we started our business

How we started our business


Buy Plumbing Online


Whether you’re an old hat and have been in the plumbing trade for years or if you’re a novice who’s drawn the short straw and have been tasked to tackle a project around the home - you’ve come to the right place! Welcome to Buy Plumbing Online, we have a wealth of plumbing and heating knowledge and we want to tell you all about how our company came to be what you see here today and how we can help you with your plumbing dilemma.


Infographic depicting the growth of Buy Plumbing Online

Where it all began

It started in the humblest of beginnings and was an idea born in the spare room of our home back in 2002 and like all new and fast growing things it rapidly expanded. After having outgrown the spare room, the business quickly spilled over into our double garage, then into our single van, then pretty soon another van and not long after that a shipping container was placed in the back garden for added storage - but even that wasn’t enough! Before we knew it, it had grown up and moved out of home and into its own place in the lush green surrounds of the Scottish Highlands - kids and businesses, they grow up so fast!


Who are we

We are a tight knit team of 6 led by our company founder and principal Alexander Gillies. Ally comes from a plumbing background having been in the industry since he first entered it as a bright eyed 16 year old apprentice. Having lived and breathed plumbing and heating for more than 4 decades he knows his stuff and is constantly keeping on top of industry trends and updates. Second in command is Paul Patterson, who has been in the plumbing and heating trade for over 20 years, he and Ally go way back. Should you have a technical query or general plumbing question give us a call or email - the guys will be happy to chat with you and help you to solve any plumbing or heating issue you may need help with.


Where are we located

That being said, when it comes to plumbing and heating we know what we’re on about, we don’t just talk-the-talk, we also walk-the-walk! So come and meet the guys who make up the Buy Plumbing Online family! We all work day-to-day onsite at our trade counter and warehouse in Tain so if you happen to be local you can come on down to chat with us in person at Highland Plumbing & Heating Supplies. We have over 75 years of combined experience in the plumbing and heating trade which means we possess a wealth of industry knowledge at your disposal.

And don’t forget - if you need a question answered, don't be afraid to ask it!


How to get in touch

Curious about a product on our site or want to chat with a qualified plumber directly who will give you sound advice for free? Give us a call on 01862 808040 or if you would prefer to email us you can do so here.

Hoping to hear from you soon and here's to another glorious decade to come!

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