About Us

About Buy Plumbing Online

We are proud to be the only family run, independent plumbing and heating merchant in the North of Scotland. Whilst we may be small we are mighty and pride ourselves on our extensive product range and our dedication to always offering free delivery UK wide - regardless of how remote your location may be. As a highland based business we understand the challenges that a rural location can present when trying to acquire the parts and supplies essential to keep your business going - one of our core aims is to bridge that divide for you.

Combined our team has in excess of over 100 years experience in the plumbing and heating trade and throughout that time we have cultivated and nurtured strong relationships with manufacturers and suppliers to ensure that no matter where you are in the UK - we can and will do everything in our powers to get you the part you’re needing.

We are a plumbers’ merchant borne of fellow industry professionals who appreciate and understand the challenges we in the industry face on a daily basis. Our founder Ally Gillies is a plumber by trade and personally has in excess of 40 years experience having lived and breathed all things plumbing and heating since entering the industry as an apprentice at the age of 16. He and his wife Pauline started the business when they saw the opportunity to address an accessibility issue for plumbing and heating parts and spares for those also in remote highland locations.

Having been a plumber and working in the area Ally knew he and Pauline could make a positive difference for highland plumbers, but why stop there? Helping everyone across the UK and beyond is what Buy Plumbing Online is all about.

Our Vision & Our Mission

We are committed to offering a large variety of products from a wide range of leading industry manufacturers and always with free standard delivery for all of the UK regardless of how remote your location may be. As such, we will never postcode discriminate, when we say free UK wide delivery we really do mean all of the UK, you won’t find any hidden surcharges if you live on the edge of the map. Further to this, we aim to help make any job as approachable as possible by providing free and friendly advice from our in-house industry experts. We want to make plumbing and heating accessible to everyone regardless of their skill level or geographical location.

Values

  • Equality
  • Community
  • Honesty
  • Reliability

Meet the Team

We aren’t just a faceless online entity here at Buy Plumbing Online - we also have a physical warehouse and tradecounter; Highland Plumbing & Heating Supplies based in Tain. At our Tain branch you can come and shop in person and chat with our team to discuss your plumbing and heating projects directly. Our Tain branch also boasts a bathroom showroom where we are proud to be the official exclusive sellers of Villeroy & Boch, Matki & Keuco - and the most northerly officially licensed stockists of these award winning brands in all of the United Kingdom. But it isn’t just those brands that we stock, you can view a range of bathroom products and fittings by other major industry brands such Ideal Standard, Inta, Vado, Geberit, Waters Baths and more!

If you’re in the market to update your current bathroom or perhaps you’re planning a whole new bathroom or ensuite altogether you’ll be delighted to learn that we also offer a bathroom design service where we will personally work with you to help design and create the bathroom of your dreams.

Walk through our showroom, see, feel and compare the different toilets, showers and baths that are en vogue, and peruse the latest fashions in wet walls, wall and floor tiles and shower screens.

At Buy Plumbing Online we are more than an online store, we are a real life tightly knit team of like minded people who want to help you get on with your plumbing and heating projects as quickly and as easily as possible. We are always here at the ready and happy to help whether it be with technical advice or product sourcing - we are just a phone call or email away.

The faces of the team members who make up the staff of Buy Plumbing Online

 

What are our customers saying about us?

We are incredibly proud of the service we provide and our huge range of products on offer and many customers have been kind enough to leave us positive reviews attesting to this too! Want to read more about what our customers think of their shopping experience with us? Have a read of their reviews on our testimonials page and if you're a happy customer of ours you can leave us a Google business review too.

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