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Testimonials

We do like hearing about your shopping experience with us, drop us an email we would love to hear from you good or bad, we'll add it to over list below or If you are interested in our feedback why not check out our ebay shop with over 5000 feedback in the last 12 months you'll have a pretty good idea of our capabilities and qualities

 

 

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30.12.16

Hi

Second time i have used you and you give a great service - the ball cock assembly i ordered on the phone, with very competent help from you, was here within 24 hours and at Christmas time (full marks to Royal Mail too!)

Thank you & HNY!

Kind regards

Stephen Camplin

13.10.16

First class service all fitted and working. Thanks a lot, sure i will have to use you again not too soon i hope.

Yours

Rick Smalley


12.10.16

Hi Paul 

When i came home today at 3:30pm i was amazed to find your parcel waiting for me. I just can't thank you enough for your speed & efficiency in dealing with what for me had become a real problem (only one toilet in the house) living on my own.

You have made an old man very happy (82 years old).

I won't hesitate to call on you again if necessary & will gladly recommend you to others.

Very best regards 

John Cotterill


08.07.16

Hi 

Many thanks for your attentive service. Received V&B spare the following day after ordering, very impressed with your business model.

Again many thanks

Regards

Fred Clarke


25.06.16

Like Lightening!! Ordered 3pm yesterday, arrived and fitted today.. My family thanks you for this weekends hot water and heating.

Mark Lyons

 

28.04.16

I ordered a low pressure switch for my Grant boiler yesterday about this time of day (13:00). Ordered from your ebay store and paid by Paypal. It was delivered just after 12:00 today, (our post was delayed as the plane was late) and is now fitted and working.

Absolutely superb packing, despatch and delivery as advertised. Ebay suggested delivery by post tomorrow., but your prompt despatch and RM prompt delivery made that one day early. 

Many thanks to all concerned.

Living in the Outer Hebrides we come to expect longer delivery times, but not in this case. I will not hesitate to use you in the future, and have no qualms about recommending you to others.

Thanks again

David Lister


21.04.16

Received today WOW! fitted and problem sorted.

Thanks for your great service and support.

Stuart


20.04.16

Received yesterday. Less than 24 hours. Great service, thanks.

Paul Greenwood


10.03.16

Hi, Just a note to thank you for the super fast service the other day to Fort Augustus. The parts did the trick and we're all systems go. Thanks again! Will definitely use you again.

Chris Kennard.


03.02.16

Hello

Just a quick note to thank you for your excellent service in supplying this item. Ordered over the weekend and delivered Tuesday is brilliant, especially in the teeth of the gales we had until this morning - says a lot for the post office too.

Thanks again

Mike

 

12.01.16

First Class Service, Delivered by Royal Mail this morning. Well done and thank you.

L.Brotherton

24.12.15

Hi, Thank you for the quick response to my order. The part arrived in the post this morning Thirsday 24th December. What a brilliant service not only from yourselves but also Royal Mail. Merry Christmas

S.Osborne

12.12.15

Dear Sir

Just want to thank you for your most fantastic service. On Friday i ordered a Caleffi 314430 PRV from yourselves and it was delivered on the following day (Saturday). Brilliant service from a company that obviously looks after its customers.

Great range of products as well. Your details are now stored in my favorites box for future use.

Best regards

N.Musham

07.08.15

Hi

I would like to thank you for your excellent service in supplying a replacement flow switch for a Grant combi boiler. The original part cracked and sprayed water everywhere becasue the switch was fitted so that it was squashed by the boiler top cover. Any flexing of the cover was transferred to the switch which eventually failed. Thanks again for sending the new part within 24 hours and thumbs down for Grant quality control.

Regards

Steve Byatt

03.08.15

Thank you very much for replacing my faulty Riello pump. I am very impressed with the service that i received from your company, and the speed that the replacement pump was shipped out to me.

I would certainly be happy to recommend your company to anyone.

Regards

Simon 

09.03.15

I recently ordered a set of taps from yourselves. I am driven to send this email as the service i received was exceptional. From the time i ordered and the advice given to the speed of the delivery the whole process was brilliant. I will certainly be using your company again.

Thank you.

Mike Gliddon


07.03.15

Dear sirs, this is a very BIG thank you for your 1st class service. I ordered a part that was urgent yesterday Friday and it has just been delivered today Saturday by my postman. Fantastic service, thank you very much.

Yours faithfully

Trevor Johnson


06.03.15

Order arrived yesterday, thanks for the excellent service.

Regards

David Windsor


27.01.15

Received flow switch the next morning to the isle of Man!! Great service chaps, have passed your details. Cheers

Michael Christian


27.01.15

Hi

Thanks for efficient service received pump today, very quick delivery, now fitted and boiler is leak free.

regards

Simon

 

11.01.15

As a heating contractor with multiple suppliers i had a problem trying to find a couple of oil pump hoses. I turned to you after searching online for them. Your prices for a known brand were excellent, delivery choices allowed for Saturday tracked. The hoses arrived and have been installed resulting in a delighted end user.

Jeremy Peters

 

11.01.15

Delivery Acknowledged in less than 24 hours. Many thanks for your very efficient courteous, product knowledge, and prompt delivery service. What a pleasure to deal with such a reptuable business.

Once again, Thank you Paul

Doug Carter

 

25.11.14

Thanks very much for your prompt delivery of the thermostat, it was delivered at 11.15am & fitted & running by 12:00

Brilliant customer service

Thanks & Regards

Peter Littler


14.10.14

Hi, Many thanks for the super service. Sensors arrived this-morning. First replacement carried out before 10am. Next day for Free!! WOW.

Regards

Dave Twiddy


01.10.14

Hi

Just to let you know that your service is first class, ordered yesterday, arrived today!!! Never known anything like it up here in the Highlands, central heating back on line everyone happy, first class, will recommend you anytime.

Thanks

Sandy Johnstone.

17.07.14

Brilliant Service! Order arrived first thing this morning!

Thanks

Ian Francis

 

09.07.14

Hi there

Just a quick email to thank you for the excellent service i received from you regarding the order below. From ordering online to receiving my item just a couple of days later were second to none.

Many thanks I'll definitely be back and also recommending you to others.

Kind regards

Dave Keeble.

10.06.14

Unbelievably impressed because the goods arrived this morning and the plumber fitted them this afternoon.

Bill Davy

02.06.14

Just to let you know that i am both pleased and very impressed with the speed of your response to your orders.

Thanks

Dennis Wort

04.04.14

Hi

I found Highland Plumbing after a Google search for a particular Thomas Dudley cistern.  I was in a hurry for the cistern so rather than just make an order and hope, I phoned them and spoke to Paul, enquiring about delivery.  He went away to check on stock and came back to me within 15 minutes.  He explained that I could expect to have the cisterns within 2-3 days.  I mentioned in passing that I didn’t like the buttons on them and he explained that the supplier was happy to change the buttons in the factory to my preferred ones.  He went away again to check.  He came back as quickly and explained that, by putting the buttons on at the factory, I would save £40!  Added to that, there would be no long delay.  It was all too good to believe, but, less than 48 hours after my phone call, the 2 cisterns arrived with customer selected buttons, direct from the manufacturer.  Wow.  Amazing service.  Thank you.

 

Cheers

Nigel

26.03.14

Hi

Just wanted to say thank you. your website is a shining example of how simple it can be. We new the part number, we knew what the part looked like. But how many websites do you need visit that don't have a picture or no description so you can qualify that you have the right product without then having to make endless calls. Buyplumbingonline shines brightly above the rest. Simple search gave us a product image and short description. A few short clicks later we have paid and order confirmed. Less than 24 hours to arrive and shipping was FREE. Outstanding!!! Forget the rest and buy from the best buyplumbingonline.

Ian Mckenzie Copper Clothing Ltd.

28.01.14

Hello

Many thanks for the excellent service. Parts well packaged and as described. Boiler now running as it should. Excellent service will use again, keep up the excellent work.

Regards

Mike Price

17.01.14

Hi

Thanks for your excellent service - seal delivered this morning!

Regards

Colin Homer.

09.01.14

Excellent Service!

Hi there,just like to thank you for your excellent service.Recieved item within 24 hours and at a good price.I rang before ordering part, to confirm it was suitable.The advice I got was really helpful.Highly recomended. Once again, thanks

Rob Mcdonnell

31.12.13

Hi

I would just like to thank you for what i consider fantastic service over the Christmas period, i ordered over the weekend 29.12.13 and got the part today, outstanding!

Cheers

Eddie Schenk

11.09.13

I would like to thank you for supplying a replacement circuit board for a Grant Vortex Combi boiler. It was competitively priced and came within 24 hrs or ordering. Just a pity Grant do not match your service in the quality of their components.

Regards

Steve Byatt

16.08.13

Would just like to say thank you for the prompt service you have given me in regards fixing my Roca toilet.

Many thanks

John

24.05.13

Just wanted to drop you a Thank you note as the service I have received is excellent, Genuine products at great prices and a 5 star delivery speed. Thank you very much Neil.

 

21.05.13

Hi Guys

Wow I'm impressed, i placed this order on Thursday evening, it was shipped early on Friday and was delivered on Saturday morning! Well done to you and the Post Office.

Now I must admit to not being a plumber, and until I received this unit i could not see how it fitted together. I have two Sottini toilets, the first of which leaked into the bowl and the second had a broken clip for the push button ladder at the top.

I replaced all except the bowl fixing on the leaking unit - now fixed!

I then took the washer off the broken toilet and put it on the part i removbed from the leaking unit.

Another good job done.

On inspection, the old washer had a large amount of calcium build up, hence the leak.

So thanks, you have one very happy customer.

Two toilets fixed for less than half a plumber call out out fee!

Best wishes

Richard Gamester.

 

03.05.13

4 Orders, all delivered the following day, one saving me boiler manufacturers callout fee of £300 pounds, warm again.

Fantastic service, Gordon Jay.

 

29.04.13

Dear Sirs,

Just wanted to say thank you for the excellent service you have provided. I tried to source the part from my local plumbing merchant, he didnt have it in stock but promised it for Friday 9.15am. When i went to collect it at 12.00 i was told it hadn't arrived and the soonest they could get it would be Tuesday!

So i placed an order with your companyat 12.45 Friday afternoon and the part was delivered at 9.15 Saturday morning .

The part was fitted by 10.00 and the boiler back in service.

Thanks again

Nick

One very happy customer!

 

 

 

 

 

14.02.13

 

Hi

 

I just wanted to drop you an email to say how impressed I am with your service. As you are probably aware I have had to order several parts for my boiler (Grant Combi) over the last few weeks including the wrong one, which is on its way back to you with no quibble from yourselves.The speed of delivery has been phenomenal which was great as I was freezing! The company who fitted the parts were also very impressed with your pricing and also the fact I could get the parts quicker than them!

 

Many, many thanks. I will be recommending you!

 

A very warm Sheri Gray!

 

 

 

05.01.13

 

Good evening, Just a quick email to say a big thank you for the great service i recieved from Buy Plumbing Online!

I ordered my items on thursday afternoon and had them by friday morning, i will be sure to deal with Buy Plumbing Online again.

Great service and very fast postage.

Many thanks,
Allen.

 

 

 

24.09.12

 

Hi Guys Ian Guille here many thanks for the fast delivery of the toilet part it arrived within days and is now in and working the customers happy down stairs toilet.

 

Many Thanks Ian.

 

 

 

 

 

 

 

04.09.12

 

 

 

 

 

Hi, just wanted to thank you for your service. The items i ordered arrived the day after ordering them, well packed and great price. Fantastic service. Thank you. Steve Holland

 

 

 

 

30.08.12

 

Just to let you know that the order arrived at 10.30am on the 29.08.12 (Ordered on the 28.08.12) Excellent Service!

 

John Dickinson

 

 

 

 

 

25.06.12
Hi Paul,

I must thank you for the swift reply and follow up call regarding my queries. The item eventually ordered arrived swiftly the following day and fitted perfectly as you suggested on the phone.


I will definitely use your website again in the future and will not hesitate to contact you if I have any other product queries.

Cheers
Robert Monk

 

 

 

 

 

21.06.12

 

Hi Guys,

 

 Just to let you know that the part I ordered yesterday arrived this morning at 09.30 !!! Now that's what I call service and I shall be buying from

 

you again. Many thanks,

 

Chris Newcombe

 

 

 

 

 

08.06.12

 

Hi Paul.

 

 

Just to say how impressed I was with the service that you provide.
My order arrived this morning, was exactly what I wanted and was installed by this afternoon.
Many thanks for such prompt service and also for cancelling my double order and processing a refund.
Regards.
Kevin Pinch